LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built hoki168 around your account security and privacy. Every deposit through DANA, OVO, GoPay or QRIS, every table you join, every bet you place — your information...

Data EncryptedQRIS ProtectedAccount SecurePayment SafeYour Privacy First
hoki168 Your Data. Your Control. Our Commitment.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? We're Here.

Your privacy concerns matter. Reach out through any of these channels and we'll respond within 24 hours with clarity on how your...

Live Chat Open the chat widget in your account lobby...
Email Support Send privacy requests to [email protected]. Include your account...
Account Settings Review and update your personal information directly in...
TRUST MARKERS

Privacy Standards We Follow

Our privacy framework is built on industry best practices and local compliance requirements.

Encryption Standard

All account logins and payment transactions use 256-bit SSL encryption. Your credentials never travel unprotected across the internet.

Payment Gateway Security

DANA, OVO, GoPay and QRIS payments route through PCI-DSS certified processors. We never store full card or wallet credentials on our servers.

Data Retention

We keep account records for seven years to comply with gaming regulations. Closed accounts are anonymized after 90 days unless legal holds apply.

Third-Party Audits

Our privacy controls are reviewed annually by independent security firms. Audit reports confirm compliance with stated policies.

Breach Response

If unauthorized access occurs, we notify affected users within 48 hours and provide guidance on account recovery and monitoring.

Staff Access Limits

Only authorized personnel can view account data, and only when required for support, fraud prevention or legal compliance.

How Our Privacy Stance Compares

We've aligned our privacy commitments with what Indonesia-based players expect from a modern gaming platform.

Data SharingWe do not sell or rent your personal data to marketing firms, data brokers or unrelated third parties. Sharing only occurs for payment processing and legal compliance.
Cookie TransparencyOur site uses session cookies for account security and analytics cookies to improve your lobby experience. You can disable non-essential cookies in your browser settings.
Account DeletionYou can request permanent account closure and data deletion. We remove your profile within 30 days; some records may be retained for regulatory reasons.
Payment PrivacyDANA, OVO, GoPay and QRIS transaction details are encrypted end-to-end. We see only confirmation status, not your wallet credentials or full transaction history.
Marketing EmailsWe send promo updates and account alerts only if you've opted in. Unsubscribe links appear in every email; changes take effect within 24 hours.
Child SafetyOur platform is restricted to users 18 and older. We do not knowingly collect data from minors and will delete any account flagged as underage.
Policy UpdatesWe notify you of material privacy changes via email and in-account banner at least 30 days before they take effect. Continued use means acceptance.

What Defines Our Privacy Approach

Privacy isn't a checkbox for us — it's woven into how we design your account, process your payments and run our platform every day.

Account Ownership

Your account belongs to you. We don't share login credentials, sell account data or use your profile for purposes beyond platform operation and legal compliance.

Payment Confidentiality

DANA, OVO, GoPay and QRIS details are tokenized and encrypted. We process transactions without storing sensitive wallet or card information on our systems.

Gameplay Privacy

Your betting history, table preferences and game selections are visible only to you and our support team when needed for account assistance or dispute resolution.

Location Data

We collect your IP address for security and fraud prevention only. We do not track your physical location or sell location data to third parties.

Communication Control

You control how we contact you. Adjust notification preferences in your account settings to receive only the updates you want.

Transparent Logging

We log account access and payment activity for your security. You can review your login history and transaction records anytime in your account dashboard.

Privacy Questions Answered

All payment transactions are encrypted with 256-bit SSL and routed through PCI-DSS certified gateways. We never store your wallet credentials or full payment details on our servers. Only transaction confirmation status is logged.

No. We do not sell, rent or share your personal information with marketing firms, data brokers or unrelated third parties. Sharing only occurs for payment processing, fraud prevention and legal compliance in supported regions.

Your account profile is anonymized within 30 days of closure. Some records may be retained for seven years to comply with gaming regulations and dispute resolution. You can request permanent deletion by contacting support.

We use session cookies for account security and analytics cookies to improve your lobby experience. Non-essential cookies can be disabled in your browser settings. We do not sell cookie data to third parties.

Every promotional email includes an unsubscribe link. Click it and your email is removed from our marketing list within 24 hours. You'll still receive critical account and security alerts.

Yes. Log into your account and visit Settings > Privacy to view your stored information. You can also request a complete data export by emailing [email protected] with your account email.

We notify affected users within 48 hours with details of what occurred and steps to secure your account. We provide guidance on password changes, two-factor authentication and account monitoring.